Terms & Conditions

Who we are

Last Updated: 29.09.2025 

Welcome to BidaCredit (the “App”), operated by LenderLink, Inc. (“Company,” “we,” “our,” or “us”). By downloading, accessing, or using the App, you agree to be bound by these Terms and Conditions (“Terms”). If you do not consent, you must discontinue use immediately. 

 

Eligibility and User Accounts

1. Registration – To access the features offered by the App, users must register using their email address or by linking their Google, Apple, or Facebook account. You undertake to provide only true, accurate, current, and complete information during registration and use of the App, and to promptly update such information as necessary. You are solely responsible for maintaining the confidentiality and security of your login credentials. 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene. 

By registering, you represent and warrant that you have the legal capacity to enter into binding agreements under Philippine law. If you are acting on behalf of a company or entity, you further representthat you are duly authorized to bind such entity to these Terms. Multiple or duplicate accounts without the Company’s authorization are prohibited. 

2. Parental Consent for Minors – The App is intended primarily for users aged 18 and above. Minors (i.e., users aged below 18) may use the App only with the consent and supervision of a parent or legal guardian, who shall be deemed responsible for the minor’s use and access to the App. 

3. Account Security – You shall be solely liable for any and all activities conducted through or under your account, whether authorized by you or not. The Company will not be liable for any unauthorized access resulting from your failure to maintain confidentiality. 

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. 

4. Account Termination – We reserve the right to suspend or terminate accounts without notice if: 

  1. You violate these Terms; 
  2. You engage in illegal or fraudulent activity; or 
  3. Your actions may harm the App, the Company, or other users. 

Certain obligations, including indemnity, intellectual property, limitation of liability, and dispute resolution provisions, shall survive the termination of your account. 

Description of Services

Nature of the App – The App is a gamified credit education platform that enables users to engage in credit education activities, track their progress with regard to credit education, check credit knowledge, and access a free credit report from the Credit Information Corporation (“CIC“) of the Philippines through it Special Accessing Entities (SAE). 

Access to CIC credit reports through its respective SAEs are subject to their respective systems, availability, and regulations. The Company disclaims liability for any delay, inaccuracy, or unavailability arising from CIC through its SAEs’ services or data. 

Furthermore, by using the credit scoring feature, you authorize the App to retrieve your credit score and report on your behalf, subject to the applicable terms of the credit bureaus. Scores and reports are provided “as is” without guarantees, and the Company is not liable for delays, inaccuracies, or unavailability. 

You acknowledge that any educational scores, tools, or simulations provided by the App are for informational and educational purposes only. They may differ from credit scores or reports provided by lenders, financial institutions, or the CIC through its SAEs’, and should not be construed as financial advice or relied upon as the sole basis for financial decisions. 

Free Access – The App is provided free of charge, with no paid subscriptions or in-app purchases. 

User-Generated Content – Users may upload a profile photo and share progress or achievements externally. By doing so, you grant the Company a worldwide, royalty-free, non-exclusive license to use, reproduce, display, and distribute such content solely for the purposes of providing and improving the App. 

You represent and warrant that you own or have the necessary rights to any content you upload, and that such content does not infringe the rights of any third party. You remain solely responsible for any content you share. 

Feedback and Suggestions – If you submit feedback, suggestions, or ideas regarding the App, you acknowledge that the Company may use, modify, and incorporate such submissions without any obligation to compensate you. 

Acceptable Use and Prohibited Conduct

You agree not to: 

  1. Use the App for unlawful, fraudulent, or malicious purposes. 
  2. Impersonate any person, misrepresent your identity, or misstate affiliation.
  3. Upload content that is defamatory, obscene, offensive, discriminatory, or otherwise objectionable. 
  4. Violate intellectual property or privacy rights of others. 
  5. Interfere with or disrupt the App’s security, servers, or networks. 
  6. Deploy viruses, malware, or other harmful code. 
  7. Engage in data scraping, reverse engineering, or unauthorized access. 

The Company may investigate and pursue legal remedies for violations. 

You further agree not to circumvent, disable, or otherwise interfere with security features of the App, and acknowledge that you are solely responsible for ensuring that your devices and internet connection are secure and compatible with the App. 

In addition to the prohibitions already listed, you agree that the Company may monitor user activity for compliance with these Terms, and reserves the right to suspend or terminate access, remove content, and report violations to authorities where appropriate. 

Intellectual Property Rights

Ownership – The App, including its software, features, text, graphics, trademarks, and all other intellectual property rights, is owned by or licensed to the Company. 

Limited License – You are granted a personal, non-exclusive, non-transferable, revocable license to use the App solely for lawful, non-commercial purposes. 

This license is revocable at any time, and you must cease use and delete the App upon termination. 

All rights not expressly granted are reserved by the Company. 

Restrictions – You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works of any part of the App without the Company’s prior written consent. You further agree not to bypass or interfere with security features, sublicense or transfer rights to the App, or use the App in violation of applicable laws or third-party rights. 

Privacy and Data Protection

Compliance with Law – The Company processes personal data in accordance with the Data Privacy Act of 2012 (R.A. No. 10173), its Implementing Rules and Regulations, and applicable issuances, rulings, and regulations of the National Privacy Commission (“NPC”). 

Privacy Policy – Our separate Privacy Policy explains how we collect, use, disclose, and protect your personal data, and forms part of these Terms. By using the App, you agree to our Privacy Policy. 

We may require you to submit government-issued identification, biometric data, or other verification documents as part of Know-Your-Customer (“KYC”) and credit reporting requirements. By providing such information, you consent to its processing in accordance with our Privacy Policy. 

Third-Party Providers – You acknowledge that the Company may rely on third-party service providers (such as hosting services, analytics, verification partners, and the CIC through its SAEs) in connection with the provision of the App. While reasonable efforts are made to ensure their reliability, the Company is not responsible for failures or acts of such third parties beyond its control. 

 

Disclaimers and Warranties

“As Is” Basis – The App is provided “as is” and “as available,” without warranties of any kind, express or implied. 

No Guarantee – We do not guarantee uninterrupted, secure, or error-free access; nor do we guarantee the accuracy, completeness, or reliability of information obtained through the App. 

You understand that credit-related tools and features within the App are provided for informational purposes only, and may not reflect the scores, ratings, or assessments used by lenders or other financial institutions. The Company does not provide legal, tax, investment, or financial advice. 

Furthermore, credit scores and reports made available through the App are supplied by the CIC. We make no warranty as to their accuracy, completeness, or timeliness, which remain subject to the CIC’ systems and policies. 

Third-Party Content and Services – The App may integrate with or link to third-party services (e.g., Google, Apple, Facebook, CIC). We are not responsible for the actions, policies, or content of these third parties. 

Your interactions with such third parties are solely between you and the third party, and you acknowledge that the Company shall not be liable for any damages or losses arising from such dealings. 

 

Limitation of Liabilities

To the fullest extent permitted by law: 

To the maximum extent permitted by applicable law, the Company and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, business interruption, loss of goodwill, loss of privacy, personal injury, or any other intangible losses, arising out of or related to your use of or inability to use the App, third-party software, third-party services, or hardware used with the App, even if the Company has been advised of the possibility of such damages, and even if any remedy fails of its essential purpose. 

Notwithstanding any damages that you may incur, the total liability of the Company, including its affiliates, officers, directors, employees, agents, and suppliers, for any claim arising out of or relating to these Terms or your use of the App shall not exceed the greater of: 

Ten Thousand Pesos (PhP10,000.00); or 

The total amount you actually paid to the Company for use of the App in the twelve (12) months immediately preceding the event giving rise to the claim, whichever is lower. 

Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of: 

  1. Your use or misuse of the App, 
  2. Your violation of these Terms, or 
  3. Your infringement of third-party rights. 
  4. You agree to indemnify the Company not only for claims by third parties, but also for any regulatory fines, penalties, or legal costs incurred as a result of your breach of these Terms or violation of law. 

Dispute Resolution

Governing Law – These Terms are governed by the laws of the Republic of the Philippines. 

Arbitration –Any dispute, controversy, or claim arising out of or relating to these Terms, including questions on their existence, validity, or termination, shall be finally resolved by arbitration administered by the Philippine Dispute Resolution Center, Inc. (“PDRCI”) under its rules in force at the time of commencement. The arbitration shall be conducted in Taguig City, Philippines, in English, by one (1) arbitrator. The arbitral award shall be final and binding, enforceable in any court of competent jurisdiction.  

Interim Reliefs – Notwithstanding the foregoing, either party may seek interim or conservatory relief before the courts of Taguig City, without waiving recourse to arbitration. 

Force Majeure

We shall not be held liable or responsible for delays or failure in performance due to events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, orinternet disruptions, denial-of-service attacks, power failures, or failures of telecommunications networks.. 

Modifications & Terminations

Changes to the Terms – We may update these Terms at any time. Material changes will be communicated through the App or other reasonable means. Continued use constitutes acceptance of the revised Terms. 

Where required by law or at our discretion, we may require you to expressly accept the updated Terms before you can continue using the App. 

Service Modifications – We may, from time to time, introduce new features, enhancements, or beta services that may be modified or discontinued at our discretion. You acknowledge that the Company shall not be liable for the availability, reliability, or performance of such experimental or optional features. 

Termination of Service – We reserve the right to modify, suspend, or discontinue the App, in whole or in part, without notice or liability. 

Miscellaneous

Entire Agreement – These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company. 

Severability – If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect. 

Waiver – Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach. 

Assignment – You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or subcontract our rights and obligations, provided that such assignment does not reduce your rights under these Terms. 

Notices – All notices to you may be provided electronically (e.g., via email or in-app notifications). You agree that such electronic communications satisfy any legal requirement for written communication. 

Communications and Notifications – By using the App, you consent to receive electronic communications from the Company, including administrative notices, legal updates, and promotional offers. Some communications (e.g., service announcements, security alerts) are considered necessary for your account and may not be opted out of. 

Contact Us

For questions, feedback, or complaints, you may contact: 

LENDERLINK, INC. 

Attn: BidaCredit Team 

Email: general@bidacredit.ph

Address: 24F, Picadilly Star Building, 4th Avenue, 27th Street, Taguig, Metro Manila, 1634